Terms of Service

1. About these terms

These terms are an agreement between you and jwslab ("we", "us"), based in Ontario, Canada, for the use of the Onbia app and related services (the "Service"). By creating an account or using the Service, you agree to these terms and acknowledge our Privacy Policy. If you do not agree, do not use the Service.

2. Definitions

• Organization and group: communities users create or join in the Service. An organization can have one or more groups.
• Organization admin and group manager: a user who created an organization or group or was given the right to run it
• Session: a scheduled event set by a group, for which users confirm attendance
• Points and rewards: in-Service scores given under the criteria an organization or group sets, and the benefits an organization or group lists for exchanging them
• Content: any information users enter in the Service, such as names, organization and group names, session details and reward descriptions

3. Eligibility

You must be 14 or older to use the Service. If you are under the age of majority where you live, you confirm that a parent or guardian has reviewed and agreed to these terms. You may not use the Service if we previously suspended or closed your account, or if you are not allowed to use it under the laws that apply to you.

4. Your account

You are responsible for your account and your sign-in methods (email, Apple or Google account and so on) and for what happens under your account. Tell us right away if you learn your account has been used without permission.

5. The Service

1. The Service offers features for running organizations and groups, managing schedules, confirming and recording attendance, managing points and rewards, and notifications.
2. The Service is currently free. If we introduce paid features, we will announce them in advance and ask for your separate agreement.
3. We may add, change, suspend or end features, or the Service as a whole, for operational, technical or business reasons. We will give notice of significant changes, and 30 days' notice before ending the whole Service.
4. The Service may be interrupted for maintenance, outages, network failures or other causes.

6. Attendance records

1. Attendance confirmation depends on device location, network conditions and your environment, and may differ from what actually happened.
2. Attendance records are provided to help organizations and groups run. If an organization uses them for evaluations, grades, pay, discipline or similar decisions, that organization is responsible for those decisions, their results and its compliance with the laws that apply to it.

7. Organization admins and group managers

1. Admins and managers must use members' information from the Service only to run the group, and the organization is responsible for handling its members' information lawfully.
2. Corrections to attendance records must reflect the facts.
3. Point criteria and rewards are set and provided by the organization or group. The organization or group is responsible for providing rewards and for any related disputes; we are not a party to providing rewards.

8. Points and rewards

1. Points are scores used only within the Service. They have no monetary value, are not your property, cannot be exchanged for cash or refunded, and cannot be transferred.
2. Points are given or deducted under the organization's or group's criteria and may be adjusted by organization admins. We may correct points given in error, for example because of a system error.
3. Points can no longer be used if you leave a group or organization or close your account, if the organization or group is archived or deleted, or if the Service ends.

9. Location information

We check your device location only when you check in to a session that requires it, and we do not keep the original coordinates. You can change location permission in your device settings at any time. Details are in the Privacy Policy.

10. Your content

1. You keep the rights you have in your content and are responsible for it.
2. You give us a non-exclusive, worldwide, royalty-free licence to store, display, copy and transmit your content as needed to provide and operate the Service. This licence ends when the content is deleted, except for copies kept as described in the Privacy Policy.
3. We may remove content, or limit its display, if it violates the law or these terms.

11. Acceptable use

You must not:

• Manipulate location information, confirm attendance on someone else's behalf, or improperly share an attendance QR code
• Use someone else's information or account, or impersonate anyone
• Harass other users, or enter content that is unlawful or infringes others' rights
• Interfere with the Service, access it in ways that are not permitted, or try to get around its security or limits
• Otherwise violate applicable law or these terms

12. Suspension and closing your account

1. If you violate these terms, or your use creates a risk to the Service or other users, we may warn you, limit or suspend your use, or close your account. In urgent or serious cases we may act first and tell you afterwards. You may contact us to object.
2. You can close your account at any time under Profile → Delete account in the app. Your information after closing is handled as described in the Privacy Policy.

13. Third-party services

The Service works with services from other companies, such as Apple, Google and map providers. Their own terms and policies apply to your use of them, and we are not responsible for them.

14. Disclaimer

To the extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the Service will be uninterrupted or error-free, or that attendance, location or point results will always be accurate.

15. Limitation of liability

1. To the extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill, arising from or related to the Service.
2. To the extent permitted by law, we are not liable for:
   • Causes beyond our reasonable control, such as natural disasters, network outages or device location errors
   • Disputes between users, or between users and organizations or groups
   • Attendance results, points and rewards set by an organization or group, and decisions based on them
   • Content entered by users
   • Outages or changes in third-party services
3. To the extent permitted by law, our total liability for all claims relating to the Service is limited to the greater of the amount you paid us for the Service in the 12 months before the claim and CAD $100.
4. Nothing in these terms limits liability that cannot be limited under applicable law, including liability for our fraud, gross negligence or wilful misconduct.

16. Indemnity

To the extent permitted by law, you agree to compensate us for claims, losses and reasonable costs, including legal fees, that arise from your content, your violation of these terms or your violation of the law or of others' rights.

17. Changes to these terms

We may change these terms. We will post changes in the Service or on this page 7 days before they take effect, or 30 days before for changes that are unfavourable to you. If you do not agree, you may close your account; if you keep using the Service after the effective date, you accept the changes.

18. Governing law and disputes

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-laws rules. Disputes relating to the Service will be resolved in the courts of Ontario, and you and we agree to their jurisdiction. This does not take away any protection or right to bring a claim where you live that you have under consumer protection laws that cannot be waived.

19. Quebec consumers

If you are a consumer in Quebec, sections 14 (Disclaimer), 15 (Limitation of liability) and 16 (Indemnity) apply only to the extent permitted by the Consumer Protection Act (Quebec) and the Civil Code of Québec, and nothing in these terms limits the rights you have under them.

20. General

• These terms and the Privacy Policy are the entire agreement between you and us about the Service.
• If any part of these terms cannot be enforced, the rest remains in effect.
• If we do not enforce a right, we do not give it up.
• You may not transfer these terms. We may transfer them to a successor in a merger, acquisition or transfer of all or part of the Service.
• These terms are available in English, French and Korean. For users in Quebec, the French version applies. Otherwise, if a translation differs from this English version, the English version applies.

21. Contact

Effective date: 2026-11-13
jwslab · jws.onbia@gmail.com